Have you thought about how customer service, sales, management and human resources
experience—at any level—can help with everything from sibling
rivalry to homework and chores?
If you’ve working in business, you’ve got strategies and skills that can solve a wide
variety of parenting problems. Take customer service, for example: you can’t treat kids
as if they’re always right, agrees Jay, but why not treat them as well as you would any
customer? You’ll get what you want more often, she guarantees. And how about sales? You’re
not going to sell you kids a product, but aren’t you always selling them an idea? Page
through this entrepreneur’s guide for step-by-step suggestions on setting “sales” objectives,
describing “customer benefits,” overcoming objections, negotiating terms—and
closing the sale.
Tempted to chuckle? This book is full of humor, but it also offers no-nonsense
advice about using business skills to enhance family life. If you’re both a business person
and a parent, you’ll find Jay’s concepts enlightening.
The mother of three, Roni Jay has worked in business and the arts in London and other
cities in the United Kingdom. She has written several books on business and family topics.
Useful for all ages
Out of Print
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